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Office of the Prime Minister launches 2025/26–2029/30 Service Delivery Strategy

Policy & Legislation Single source Uganda (national) 11 Dec 2025 Severity: 1/5

The Office of the Prime Minister launched a five-year Service Delivery Strategy, with service delivery standards and a Client Charter, meant to improve coordination and accountability across ministries, departments and agencies. According to Nile Post, Minister for General Duties Justin Kasule Lumumba said the reforms are binding and will let citizens track service standards and raise complaints.

A national event, not tied to one district.

Single source: Reported by one outlet; not yet independently confirmed.

Sources

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